Profiled, trained, equipped, coached, appraised, motivated. We're switched on people...
We pride ourself in having a switched on attitude to people as well as to technology. Whether part of a dedicated, strategic team or working flexibly on tactical activities and events, everyone benefits from an unparalleled programme of training, incentives and career opportunities.
Recruited for attitude above anything else, our specialist brand ambassadors undergo a compulsory foundation training programme with the Channel Academy before they are deployed in the field; returning regularly to grow their soft skills, technical and product knowledge and brand advocacy, making our robust attitude to people quite unlike any other field agency.
What truly sets us apart is our team of retail advocates (also known as 'the channel management team') whose sole responsibility is to work directly with retailers: these essential resources operate at a senior level in stores, helping us to understand store strategies and, in return, offer valuable support and insights back to our channel partners; whilst powerful retail relationships enable us to provide tailored, strategic consultancy to all of our clients.
Our people philosophy is essential to the face-to-face proposition. The care we take in finding and retaining knowledgeable technology enthusiasts with strong interpersonal skills means that our brand ambassadors represent technology products like no-one else. And our commitment to dedicated retail advocates puts us in exactly the right place for conducting field training, running audits and really getting to the heart of key stores, their procedures, contacts and in-store layouts.
